Privacy Policy.

Brand GrowthIQ ("we," "us," or "our") respects your privacy. This policy explains what data we collect when you visit brandgrowthiq.com or engage our services, how we use it, who we share it with, and what choices you have. We've kept it as plain-English as a privacy policy can be.

1. What We Collect

Information you give us directly

When you submit our contact form, book a Diagnostic, or sign up for the newsletter, we collect:

• Your name (first and last)
• Your email address
• Your brand or company name
• Which engagement option you're interested in
• The message you send us

Information we collect automatically

When you visit the site, we (and our service providers) automatically collect:

• Standard log data — IP address, browser type, operating system, referring URL, pages viewed, timestamps
• Analytics data — pages visited, time on site, navigation patterns, device type (via Google Analytics 4 and Go High Level)
• Cookies — small files that help the site function and let us understand how it's used

2. How We Use Your Information

We use the data we collect to:

• Respond to your inquiry and discuss whether we're a fit
• Send the Diagnostic outputs or proposal materials you've requested
• Provide the services you've engaged us for
• Send occasional content updates if you've opted in (you can unsubscribe at any time)
• Improve the website, our content, and our service offerings
• Comply with legal obligations

We do not sell your data. We do not rent your data. We do not use your data for advertising targeting outside of standard remarketing pixels that retargeting platforms (Meta, Google) may set if you've visited the site.

3. Who We Share Your Information With

Your data is shared only with the service providers we use to run our business:

• Go High Level (LeadConnector) — our CRM where contact submissions and client engagement data are stored
• Google Analytics 4 — for site analytics and conversion tracking
• Google Workspace (Gmail, Drive) — for email correspondence and document storage
• Render.com — for website hosting
• GitHub — where the website code is stored (does not contain user data)
• Cloudflare — DNS provider for our domain

Each of these providers has their own privacy practices. We choose providers that meet baseline security and compliance standards.

We may also disclose your information if required by law, court order, or to protect the rights or safety of ourselves or others.

4. How We Store and Protect Your Information

Your information is stored on the systems above, all of which use industry-standard encryption in transit (TLS) and at rest. We retain contact form submissions and client data for as long as you remain a prospect or active client, plus a reasonable period after for legal and historical reference (typically 24 months).

No system is 100% secure. We take reasonable precautions but cannot guarantee absolute security of data transmitted over the internet.

5. Your Rights and Choices

Depending on your jurisdiction (especially if you're in California, the EU, UK, or Canada), you may have specific rights regarding your personal data, including:

• Access — request a copy of the data we hold about you
• Correction — ask us to fix inaccurate or incomplete data
• Deletion — ask us to delete your data (subject to legal retention requirements)
• Opt-out — unsubscribe from emails at any time using the link in any email we send you, or contact us directly
• Portability — request your data in a structured, machine-readable format

To exercise any of these rights, contact us through our contact form. We'll respond within 30 days.

6. Cookies and Tracking

The site uses cookies and similar tracking technologies for:

• Essential functionality — keeping the booking modal working, remembering preferences
• Analytics — understanding how visitors use the site (via Google Analytics 4)
• Tracking pixels — Go High Level tracking pixel for attribution; standard retargeting pixels if you've visited and continue browsing

You can disable cookies in your browser settings, but parts of the site may not function correctly without them.

7. Children's Privacy

Our services are intended for business decision-makers and are not directed at children under 16. We don't knowingly collect data from anyone under 16. If you believe we have, contact us and we'll delete it promptly.

8. International Users

Brand GrowthIQ operates from the United States. If you're accessing the site from outside the U.S., your information may be transferred to, stored, and processed in the U.S., which may have different data protection laws than your country. By using the site, you consent to this transfer.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected in the "Last updated" date at the top, and we'll notify active clients of significant changes via email. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this policy or our privacy practices, contact us through our contact form. We typically respond within one business day.

This is not legal advice. Brand GrowthIQ is a marketing and Amazon strategy company, not a law firm. Consult an attorney for legal advice specific to your situation.